Cancellation & Refund Policy

We have an easy cancellation policy. If you change your mind and would like to request a refund for your tickets, you can do this in writing within 7 calendar days of purchase, subject to a 10% administrative fee.

 

Cancellations made after 7 days of booking are non-refundable; however, substitutions/transfers can be made (free of charge) up to 30 working days before the event opens. You can apply for a refund or transfer your ticket by writing to us at info@confxglobal.com. Non-attendance, otherwise referred to as a “no-show”, does not signify cancellation.

 

We run a flexible ticket policy whereby you can roll your tickets over and obtain a credit note for any of our future events (free of charge). Please note: this does not apply to no-shows.

 

If ConfX cancels a conference, payments received can be refunded, subject to a 10% administrative fee or credited for free towards attendance at a future conference. In the event of postponement by ConfX, your ticket will automatically be valid for the rescheduled date. Refund requests for postponed events must be made in writing within 7 calendar days of the new date being announced.

 

ConfX will not be held responsible for events cancelled for reasons beyond its control, such as natural disasters, accidents, sabotage, trade or industrial disputes, an outbreak of disease, hostilities, terrorism, etc. However, a full credit note may be given in each of the cases.